Post-purchase page
Applies to: TreStack Checkout, every plan
Updated: 17 October 2026
The post-purchase page shows after the buyer pays and before the thank you page. You can offer a product they add to the order with one tap, show a call to action, or ask a survey. Available on every plan.
1. Choose this app for the post-purchase page
Shopify shows one app on the post-purchase page.
- Open Post-purchase page: on Home, under Checkout pages, or in App blocks under Pages.
- If the page shows Choose this app for your post-purchase page, choose Open checkout settings.
- In Shopify, under Settings > Checkout > Post-purchase page, select TreStack Checkout and save.
2. Create an offer
Choose Create offer, then a type:
| Type | What the buyer sees |
|---|---|
| Product Upsell | A product, with an optional discount, that is added to the order already placed. The buyer accepts with Pay now or chooses Decline this offer. |
| Call to Action | A title, text, image and a button that opens a URL. |
| Survey | One of your surveys from Surveys & Forms. Needs the surveys feature of your plan (see Surveys and forms). |
- Under What buyers see, set the Title, Description, Image URL and Button Text.
- Under How it works, set what the type needs: the product and its discount, the URL, or the survey.
- Under Settings, check Enabled and set the Priority.
- Choose Save. The Preview shows roughly how it will look.
Options:
- Limit when this upsell is shown / Limit when this CTA is shown: show it only when the order contains certain products, or reaches a Minimum order value.
- Countdown timer (seconds) adds a timer to a product offer. When countdown expires lets the buyer choose, or declines the offer by itself.
- Display quantity picker lets the buyer pick how many to add.
The buyer sees one offer per order: the enabled one with the lowest Priority number whose limits match the order.
When it does not show
The post-purchase page does not show when the order is paid entirely with a gift card, when the buyer uses an express wallet payment, or when the order total is zero.
Accepted offers and the value they added appear in Post-purchase, last 30 days on the post-purchase page and in Analytics.