Billing, privacy, and data

Uninstalling TreStack Timer

What an uninstall removes from your storefront, what happens to billing and to your data, and the one thing to sort out first if you use email timers.

Applies to: TreStack Timer, every plan
Updated: 26 September 2026

At a glance

Theme cleanup: None needed
Subscription: Ends at uninstall
Data: Deleted on shop redaction

What leaves the storefront

Everything the app shows. Because nothing was written into your theme files, uninstalling removes the app embed and any app blocks with it, and there is no code to hunt down in your theme afterwards.

Uninstalling ends the app subscription, so no new charge is created. After an uninstall, Shopify sends the app a shop redaction request, and that deletes all of your store data: timers, counts, image records, and subscription records. Background images you uploaded stay in your own Shopify Files, because they were always yours.

If you install again later, the app reads your plan from Shopify, so you start on Free unless you subscribe again. The 7 day trial only applies to the first paid subscription a store takes.

Email timers already sent

Email timer images are served by the app. After an uninstall, expect those images to stop working in emails you have already sent, including automated flows. Take the snippet out of any running flow or campaign before you uninstall.

Uninstalling, in four steps.

Check your email flows

Remove email timer snippets from automated flows and scheduled campaigns.

Uninstall from Shopify

Settings, Apps and sales channels, TreStack Timer, Uninstall.

Check the storefront

Load a product page and the cart. No timer, and nothing left behind in the theme.

Tidy your Files if you like

Uploaded background images are in your Shopify Files. Delete them there if you no longer want them.

Settings reference

Storefront

The app embed and app blocks are removed with the app. No theme files to clean.

Subscription

Ended by the uninstall. No new charge is created.

Store data

Deleted when Shopify sends the shop redaction request after the uninstall.

Uploaded images

Stay in your Shopify Files until you delete them.

Reinstalling

The plan comes from Shopify, so Free unless you subscribe again. No second trial.

If this does not work

The failures most likely on this procedure, with the check that resolves each one.

Data processing and subprocessors

What data passes through the app, the one named subprocessor, where the app is hosted, and where to find the data processing agreement.

When the timer does not appear

A timer is published and the storefront does not show it. The causes, in the order worth checking, from the app embed to the page it is on.